FAQ

Ordering and payment

How do I pay?

We currently accept payment by EFT (bank transfer). After you place your order you will receive our banking details and your order number to use as the payment reference. Your order is processed as soon as payment reflects. Unpaid orders may be cancelled after 48 hours. See How to pay.

Are there any extra costs at checkout?

No hidden extras. Prices are in South African Rand and are the full product price. The only addition is delivery: R165 per order, or free on orders of R6 000 or more.

Can I reserve an item?

Adding an item to your cart does not reserve stock. Stock is allocated once payment has cleared.

Delivery

Where do you deliver?

Anywhere in South Africa. We do not ship internationally.

How much is delivery?

Standard delivery is a flat R165 per order. It is free on orders of R6 000 or more.

How long does delivery take?

We aim to dispatch within one working day of payment. Delivery time then depends on where you are: main centres are usually quicker than regional and outlying areas. You will receive tracking details once your order ships. See our Shipping Policy.

Can I collect my order?

Collection may be possible depending on the item. Contact us before ordering to arrange it.

Products and advice

Are your products genuine?

Yes. We source only through official distributors, and products carry the manufacturer's warranty where applicable.

I am not sure which scope, thermal or die set to choose.

Call or WhatsApp us on 072 079 5599. Tell us what you hunt or shoot, the calibre and the distances, and we will help you narrow it down.

Returns and warranty

What if my item is faulty?

Let us know within 7 days of delivery. If it is a warranty fault we will repair or replace it at our cost. See our Returns Policy.

Can I return something I don't need?

Unused items in original packaging may be returned within 7 days at your cost, less a 15% handling fee. Please contact us first.